Terms and conditions of use

This English page is a translation provided for convenience. The Spanish version is the authoritative text and prevails in case of any discrepancy.

Who issues these terms

TruckingRates.org is a service of TOGGOLAC LLC, a limited liability company organized in the State of Florida, United States. TOGGOLAC LLC is the controller of the data described on this page.

For anything concerning these terms or your data —including withdrawing your authorization— write to sales@truckingrates.org. Email we send you may arrive from the domain toggolac.com, which belongs to the entity.

What we collect

When you request a free audit you give us two different things, which travel to different places and are treated differently.

Your contact details — name, email, company, role, country. They are there so we can send you the report and so our team can get back to you. They live in our requests system.

Your lane data — origin, destination, service type, weight, loading and unloading hours, and, if you enter it, the rate you were quoted or pay today.

If you tick the box, a separate record is created from that second part with only this:

What we use it for

Today, and only this: calibrating our cost model internally. The engine computes what it costs to run a lane; real rates tell us whether that floor sits in the right place. Nothing derived from your data is published.

If we ever publish corridor ranges, it will be under the rules in the next section and never before there are enough distinct companies for none of them to be identifiable.

In a paid report, we might tell a client “your rate sits at the Xth percentile of N comparable observations” — never whose those observations are, nor what they are.

How we protect your company's identity

The name is not stored. What is stored is a code computed from the name with a secret key only we hold. It cannot be reversed, and without the key it cannot even be guessed by trying names. It serves exactly one purpose: knowing that two rates come from the same company, without knowing which company that is.

We do not store where your plant is. This changed on 2026-10-07. We used to store the exact point you picked in the address lookup. Not any more. Instead we store, at most, two things:

• The corridor key, if your lane matches one of the corridors we publish on the site — Cartagena–Bogotá, Puerto Cortés–San Salvador and nineteen more. That key is public and groups many companies; it points at no one in particular. The match is on the full city name, not on partial text matching: a lane leaving Calima del Darién does not count as Cali.
• An ~11 km zone for the origin and another for the destination. It is the point rounded to 0.1 degrees of latitude and longitude: a square roughly 11 km on a side, not an address. It exists only when the address lookup returned coordinates; if you typed the origin by hand, none is stored.

The zones exist because the 21 published corridors were the product's starting point, not its scope: the platform prices any origin and destination in the countries we cover, and without zones those lanes could not be grouped with any other. An 11 km square contains, anywhere in these countries, entire industrial districts, whole ports and whole mid-sized cities.

The zone is never published or displayed. It is an internal grouping key, not a product figure: it appears on no page of the site, in no report —free or paid— and in no data file we publish. Here is why: an 11 km square usually holds hundreds of facilities, but in an isolated free-trade zone it may hold few, and there showing it next to a rate would start to point. Storing it grouped is useful; showing it adds nothing the corridor name does not say better. An automated test checks every published page of the site and fails if a zone ever appears on one, so the safeguard does not depend on anyone remembering.

If we ever publish a range for a lane that is not a corridor, it will be under the name of a geography that is already public —a city pair, a region— never under the zone, and meeting exactly the same floor as a corridor: the four rules below.

• Never fewer than three.We do not publish a range built on observations from fewer than three distinct companies, and none may contribute more than half.
• Never the maximum or the minimum.We publish percentiles — the 25th, the median, the 75th. The extremes are what identify someone.
• Twelve-month window.Observations older than a year drop out of the published range.
• Always with context.Any published figure carries the number of observations, what kind of source they come from and what date they refer to.

What we never do

• Sell your data, neither the contact data nor the lane data.
• Share your rate with carriers, or with anyone who competes with you.
• Publish your company name next to a rate.
• Publish an individual lane of yours.
• Publish the approximate zone of your origin or destination.
• Use your rate to negotiate against you.

How to withdraw the authorization

Write to sales@truckingrates.org from the email address you used to request the audit. We mark your observations as excluded and they stop counting toward any calculation or publication, immediately and going forward.

We do not delete them. We keep the record that they existed and that you withdrew them, so the trail of what entered and what left the dataset stays auditable. The excluded record is never used again.

Withdrawing the authorization does not affect your audit or any service you have with us.

Why your personal data and your lane data live apart

Your contact details identify a person. A rate between two countries, with a distance and a truck type, identifies no one once the company name and the precise location are out. We store them in separate systems on purpose: that way the dataset we analyze holds no personal information, and the one that does hold it is not used for analysis.